Jo Banks
Empowering others to realise their potential.
Welcome — I’m Jo Banks
I’m an Executive Coach, Leadership Development Trainer, Author, and Speaker.
Since launching What Next Consultancy in 2009, I’ve helped tens of thousands of people—just like you—build more fulfilling careers, healthier relationships, and happier lives.
Whether you’re:
An individual looking for 1:1 coaching, online training, or practical tools to improve your confidence, communication, or mental health
An organisation seeking impactful leadership development, performance coaching, or an inspiring speaker for your next event
Or someone looking to learn on your own terms through my self-paced online courses, blog, YouTube channel, or self-help books
…you’ll find support, inspiration, and evidence-based strategies to help you thrive—professionally and personally.
How Can I Help?
- Coaching & Mentoring – For individuals and organisations ready to unlock potential and overcome limiting beliefs
- Training & Workshops – Psychology based, expert-led sessions on leadership, change, resilience, communication and more
- Speaking Engagements – Motivational talks that educate, energise, and leave lasting impact
- Virtual Courses – Affordable, on-demand training for those who prefer to learn at their own pace
- Resources – Practical tips via my blog, YouTube channel, and best-selling self-help books
- Live Webinars – New for this year: Join me for interactive sessions on the topics that matter most


Real Change Starts Here!
Whether you’re navigating change, rebuilding confidence, leading a team, or just feeling stuck, I offer the tools, techniques, and honest support to help you move forward.
Let’s work together to turn “What’s next?” into a plan you’re excited about.
Ready to get started? Book a discovery call or explore what’s on offer.

My services...
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Latest from my blog…
WHY YOU SUDDENLY BECOME THE PROBLEM
Audio Version (10:54) Have you ever noticed that the moment you start speaking up, setting boundaries or refusing to go along with everyone else… you suddenly become the problem? It happens in workplaces, families, friendships and social groups every day. But what if...
WHY SOME PEOPLE GET DEFENSIVE OVER EVERYTHING
Audio Version (10:20) Have you ever noticed that some people can't take even the smallest piece of feedback without becoming angry, argumentative or shutting down completely? Whether it's a colleague, a partner, a friend or even your boss, some people seem to get...
WHY NICE PEOPLE GET TAKEN ADVANTAGE OF
Audio Version (10:45) Being a nice person should make your life easier. It should help you build better relationships, stronger friendships and a happier working life. So why do so many genuinely kind people end up feeling exhausted, overlooked and taken for granted...
WHY YOUR BOSS CAN’T HANDLE FEEDBACK
Audio Version (10:17) There’s a moment that happens in organisations more often than people admit. A colleague offers feedback to a leader. It’s measured. Professional. Sometimes even carefully rehearsed,https://youtu.be/ARDjVioaO7k and yet… it lands badly. The leader...
WHY MOST CONFIDENCE ADVICE DOESN’T WORK
Audio Version (09:42) Most people think confidence is something you either have or you don’t. They believe some people are naturally confident while others spend their lives wishing they had more of it. After coaching and training thousands of people over the years,...
THE DARK PSYCHOLOGY BEHIND TOXIC COLLEAGUES
Audio Version (10:15) Most people go to work with fairly straightforward intentions. Do a good job. Earn a living. Get on with colleagues. Maybe progress, maybe not. Either way, there’s usually a basic expectation of fairness and decency. Then there are the...













